Hey yall. It’s been a while. Things are mostly going good, but I had a really “off” day today, and I just need to vent and maybe need some advice.
I had a long, stressful day at work - over 10 hours with no breaks except to use the bathroom and grab drinks. I then took a shower when I was finally done to try to relieve some stress, and my neighbors kept flushing toilets and running water so I ended up getting sprayed with freezing cold water half the time, which just made me uncomfortable.
Then I was feeling slightly hungry and decided to order pizza from Dominos to help me feel better. It did the opposite.
While I was waiting for my delivery, it gave me the option: “Rate your Online Ordering Experience” - I rated my “online experience” as 2 stars this time, as the website was extremely slow - it took me almost 20 minutes to place my order (1 pizza and a dessert), and I tried restarting my internet, reconnecting the wifi, and connecting to my hotspot and it was still slow so I didn’t think it was me. I even checked some online forums and found comments from the last couple hours from other people who were saying the site was slow. I still tipped well (25%) and always do.
When the driver got there, they were nice, but they awkwardly asked me if his boss called, and I said I wasn’t sure. Before my order was delivered, I got a phone call that I missed and they left a voicemail. I didn’t even notice the voicemail until after the delivery asked me that question and I went inside. As soon as I checked the order, I rated the rest of the items (Driver etiquette, food quality, etc) and gave them 5 stars in those categories as I usually do unless they majorly mess up or forget something, then closed the website.
As I was getting the food ready, I proceeded to check my phone and found a rather nasty voicemail from the store asking me why I submitted a 2 star rating. My rating was incomplete, and I rated the rest of the order highly once I received it. There was no reason for anyone to leave a voicemail like that. I’m not even hungry anymore as my anxiety has kicked into high gear. I can understand why they’d call if I left all 1 stars in every category before it was delivered, but the other categories were grayed out until the food was fucking delivered. Why would they call me like that? The lady was so nasty in her voicemail giving me attitude about giving them 2 stars when my review wasn’t even completed yet, and the individual rating was for something completely unrelated to the food.
I’m literally shaking right now and just upset because I just wanted to enjoy my pizza, and now I’m having a full blown anxiety attack because this manager / employee got her panties in a bunch over me rating an ONLINE EXPERIENCE. I didn’t rate the DELIVERY or the FOOD when they called and left that message. She sounded like she was flat out angry with me, and for what?
I don’t understand, and I feel like I’ve done something wrong - did I?
Best belive I’m not ordering pizza for a while.
I will be having a popsicle for dinner.